About this Policy
Definition of Personal Data
“Personal Data” means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our Website. Personal Data is comprised of information that may be used to directly or indirectly to identify you, including your name, e-mail address, physical address, phone number or other information about you such as your birth date.
Most of the Personal Data we collect is contact information about you, including e-mail address, telephone numbers, physical address or other information you provide to us. You may provide such information online or through other communications with us, including visits to our restaurant. We may combine the Personal Data that we obtain about you from these sources.
How Do We Collect Personal Data From You?
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Website. These may include: (a) making a visit to our Restaurant; (b) making an enquiry; (c) signing up to marketing emails; (d) participating in polls on our Website; (e) entering our restaurant, sweepstakes, or contest sponsored by us; (f) signing up for special offers; (g) sending us an email message; (h) participating in giveaways; (i) submitting your credit card or other payment information when ordering and purchasing on our Website or in the Restaurant. We will use your Personal Data communicating with you in relation to the orders you have made on our Website or over the phone. Personal data that is found to be inaccurate will be removed.
How Is Your Personal Data Used?
Hoi Tin Restaurant collects and uses your Personal Data to deliver the products and/or services you have requested. Our use of your Personal Data will always have a lawful basis, either because it is necessary to complete an order, because you have consented to our use of your personal data (e.g. by making an order on our Website or subscribing to the emails from us), or because it is in our legitimate interests. Hoi Tin Restaurant may also use your personally identifiable information to inform you of other products or services available from Hoi Tin Restaurant, request additional feedback, or notify you of sweepstakes or contest results.
How and When Your Personal Data Is Shared With Other Parties?
We do not sell, distribute, lease, trade or license your Personal Data for marketing purposes. Any personal information we request from you will be safeguarded under current legislation. We do, however, work with a number of trusted partners who perform vital functions as part of our operations, including managing customer support services, purchasing gift cards, facilitating marketing communications by e-mail and post, and other functions. We do not share your Personal Data unless it is necessary to fulfill our responsibilities, including providing information or services to you.
Personal Data is shared with these third parties only to the extent necessary for us to process the transactions you initiate or perform other specific Services. Our partners are legally required to keep your Personal Data private and secure.
We may share your Personal Data with law enforcement or other government agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your Personal Data when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your Personal Data that we believe, in good faith, appropriate or necessary to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Website or our Services, or to protect the rights, property or personal safety of us, our users, customers, or others.
We will not share your Personal Data if such sharing is prohibited by applicable privacy and data protection law, including, without limitation, the EU’s General Data Protection Regulation (“GDPR”) effective May 25, 2018.
Personal Data Retention
Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose or those purposes.
In some cases, it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
whether the data is still necessary for the purpose it was collected
whether the data is still accurate
whether the data has been anonymized or pseudonymized
whether the data is necessary to protect you or is necessary for a public interest
whether your consent has been withdrawn or you have requested removal
whether legitimate archival purposes for retention of the data is necessary
You may request what personal data of yours we have and/or request removal of your personal data by contacting:
Phone: +3120 6256451
We will confirm that we will remove your personal data, or provide the legal basis for keeping your personal data, how long your personal data will be kept, whether it will be pseudonymized, and will provide any further information such as any necessary archival purposes for keeping your personal data.
Tracking User Behavior
We may analyse your Personal Data to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Use of “Cookies”
We and our service providers may also collect web surfing data related to your use of the Website. Such information may include: your Internet Protocol (IP) address, internet service provider (ISP); your operating system; browser type, which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Websites. This data may be collected using cookies, web beacons, page tags or similar tools. As with cookies, the web surfing information is anonymous, “click stream” transactional data that is not associated with any users as individuals.
Web surfing data and similar information may be aggregated for administrative purposes. We may, for example, use this aggregated information in the administration of the Website to improve their usability and to evaluate the success of marketing and advertising campaigns, search engine optimization strategies, operation and effectiveness of pages on our Website, and other marketing activities. We also use it to help optimize the Websites based on the needs of our users.